A one-day practical PA training course in Belfast to develop your interpersonal skills to be more productive, assertive and confident in driving efficiencies and dealing with change in today’s challenging environment.
This is a highly interactive programme. It covers core areas which have been specifically identified in consultation with PAs and senior administrators.
By the end of the training you will be able to:
- Improve your awareness of how you interact with others in the workplace
- Improve your ability to communicate effectively
- Understand how to be assertive to achieve positive results – building your self esteem
- Resolve issues surrounding time management, identify ‘time stealers’ and manage your time more efficiently
- Speak with confidence for short periods in public
If you are a personal assistant, executive assistant, office manager, secretary or work in an administrative support role and wish to develop the practical skills to enhance effectiveness and resolve issues then this course is for you.
Helen Nilen BA (Hons) FInstAM
Helen is an experienced senior administrator and administrative skills trainer. She has over 25 years' experience in secretarial, senior executive assistant and personal assistant roles within local, national and international organisations across all sectors.
As an Associate with AKU Training Helen brings great enthusiasm to her role as a trainer in a range of established bespoke Minute Taking training and Executive PA Development training in Belfast and further afield.
Helen has worked as a virtual PA / sessional PA since 2005 and an administrative skills trainer since 2006. She is a Co-Director of PA2day Ltd which offers interim or long-term PA and secretarial support both virtually and face to face. Helen is particularly involved with developing PA2day’s confidential minute taking and HR note taking service for clients.
Please note that the cancellation policy for our public training courses is as follows:
More than 3 weeks prior to the course start date - No cancellation fee payable.
Less than 3 weeks prior to the course start date - 100% of total fees payable or free transfer.
More than 6 weeks prior to the course start date - No cancellation fee payable.
Less than 6 weeks prior to the course start date - 100% of total fees payable or free transfer.
Substitute delegates will be accepted at any time at no cost.
Full joining instructions for the course will be emailed to you at least five working days prior to the course. In the meantime, if you have any queries please contact a member of our team on 028 9016 0587 or via email firstname.lastname@example.org.
Download a copy of our standard Terms and Conditions for course bookings.