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Emotional Intelligence

Emotional Intelligence

In agreement with participants, training will be offered either virtually or in classroom according to Government Covid-19 guidelines

This practical course will provide you with strategies and techniques to help you increase your Emotional Intelligence (EI) and as a result build effective, collaborative relationships.  The trainer will use a framework to explain EI and focus on developing relevant EI competencies.

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It is now accepted that technical ability or professional knowledge alone is not enough to be successful in today's challenging workplace environment.

To be able to interact with others, make decisions, take optimal actions in solving problems, and cope with change or challenges demands something more.  This something more is EI.

By the end of the training course you will be able to:

  • Manage the daily challenges of your professional role
  • Apply an EI framework to effectively manage relationships
  • Communicate in a meaningful way and engage others
  • Enhance team and individual performance
  • Understand your EI strengths and development areas

This course will benefit managers or supervisors responsible for team success, those involved in customer relationships or individuals seeking to improve their professional performance.

  • Robin

    Robin is an experienced Leadership Development Facilitator and Executive Coach who has been developing Managers in their leadership capacity and competencies. He is among the first accredited Analytic Network Coaches in Europe enabling his clients to look deeper at both themselves and the networks in which they operate. In 2014, his coaching work, as part of a small team of coaches, was recognised by two ‘Highly Commended’ Coaching Awards from the International Coaching Federation (ICF). He is an accredited Occupational Ability & Personality Assessor with the British Psychological Society and is Certified in a range of cutting edge assessment tools including DiSC, Genos Emotional Intelligence, Talent Q Dimensions and Marshall Goldsmith Leadership 360.

    At the heart of Robin’s approach is understanding our humanness, the strengths and challenges this brings to work. By making the workplace more human we bring out the best in each other and our organisations. Robin has over 12 years’ experience as a Middle and Senior Manager within the private, public and voluntary sectors. Combined with his Careers, Education and Management experience, he has a unique blend of skills and expertise to offer. He spent 11 years in Higher Education leading change in several colleges and universities in Scotland and Ireland. In 1996 he co-founded a social enterprise in Scotland with national and international reach. Since 2013 he has been delivering personal development training and both accredited and non-accredited Management and Leadership programmes across the private and public sectors internationally. He has trained and coached 500+ Managers, across 75+ companies ranging from small enterprises to large multinationals in the Technology, Finance, Manufacturing, Government, Health, Media, Legal and Construction sectors.

    Robin currently lives in Lisburn along with his wife, daughter and dog Ollie, he enjoys travelling, live music and lingering over good food and coffee.

  • Emotional Intelligence - 25th November 2021
    Date: 25 November 2021
    Location: The Mount Business and Conference Centre / Virtual
    Time: 09:30 - 16:45
    Price: £199 +VAT

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Please note that the cancellation policy for our public training courses is as follows:


More than 3 weeks prior to the course start date - No cancellation fee payable.

Less than 3 weeks prior to the course start date - 100% of total fees payable or free transfer.


More than 6 weeks prior to the course start date - No cancellation fee payable.

Less than 6 weeks prior to the course start date - 100% of total fees payable or free transfer.

Substitute delegates will be accepted at any time at no cost.

Full joining instructions for the course will be emailed to you at least five working days prior to the course. In the meantime, if you have any queries please contact a member of our team on 028 9016 0587 or via email kate@aku.training.

Download a copy of our standard Terms and Conditions for course bookings.

Available Dates

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028 9016 0587