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Email Productivity and Project Management

Take control of your workload by managing emails efficiently, communicating with impact and confidently delivering small projects

Modern workplaces demand more than simply keeping on top of emails. Professionals are expected to manage competing priorities, communicate clearly, organise work effectively and successfully deliver projects that improve services and achieve business objectives.

This practical one-day course combines personal productivity with the fundamentals of project management, providing participants with practical tools to manage busy inboxes, communicate professionally, organise priorities and confidently plan and deliver small projects. Through interactive exercises, demonstrations and workplace scenarios, participants will leave with techniques they can immediately apply to improve efficiency, reduce stress and successfully manage day-to-day projects.

Learning outcomes

  • Efficiently manage and organise email inboxes to reduce clutter and improve workflow
  • Prioritise and categorise messages to enable prompt responses in line with proper email etiquette
  • Utilise interpersonal skills and emotional intelligence to create courteous, respectful and empathetic correspondence
  • Create project plans, timelines, and task lists for small projects
  • Identify and allocate resources effectively
  • Monitor project progress, identify risks, and implement mitigation strategies
  • Develop problem-solving and decision-making skills for project-related challenges

Is it for me?

This course is ideal for administrators, coordinators, team leaders, business support professionals and anyone responsible for managing competing priorities while coordinating projects or improvement activities. Whether you're looking to regain control of your inbox, communicate more effectively or develop the confidence to manage small projects successfully, this course provides practical skills and proven techniques that can be applied immediately in any workplace.

This is part of a mini-development programme Module one covers notetaking and report writing.

 

 

We can deliver this (and all our) course(s) exclusively for your organisation either in-person at your premises, at a venue of your choice or virtually. In-house training offers a cost-effective and flexible way to upskill your team with content tailored to your organisation’s specific goals and challenges.

Whether you're looking to develop a single team or roll out training organisation-wide we’ll work with you to ensure the programme/course(s) deliver maximum impact.

Interested? Contact us today to discuss in-house options.

  • Email Productivity and Project Management - 14 October 2026
    Date: 14 October 2026
    Location: The Mount Business & Conference Centre
    Time: 09:30 - 16:30
    Price: £225 +VAT

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Please note that the cancellation policy for our public training courses is as follows:

NON-ACCREDITED TRAINING

More than 3 weeks prior to the course start date - No cancellation fee payable.

Less than 3 weeks prior to the course start date - 100% of total fees payable or free transfer.

ACCREDITED TRAINING

More than 6 weeks prior to the course start date - No cancellation fee payable.

Less than 6 weeks prior to the course start date - 100% of total fees payable or free transfer.

Substitute delegates will be accepted at any time at no cost.

Full joining instructions for the course will be emailed to you at least five working days prior to the course. In the meantime, if you have any queries please contact a member of our team on 028 9016 0587 or via email kate@aku.training.

Download a copy of our standard Terms and Conditions for course bookings.

 

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Tel:
+44 (28) 9016 0587